Strategic Partnership for Field Service

From News Service

Cyient, an Intelligent Engineering solutions company and Zinier, a provider of AI-powered Field Service Management (FSM) software, have announced a strategic go-to-market partnership to deliver rapid, scalable field service transformation for asset-intensive industries.

This partnership combines Cyient’s deep implementation and systems integration expertise with Zinier’s intelligent, no-code FSM platform, creating a powerful combination that enables clients to modernise field operations and drive faster time-to-value.

Under this partnership, Zinier brings its highly configurable FSM platformn – designed for intelligent scheduling, mobile-first field execution, predictive maintenance and rapid no-code workflow customisation. Cyient complements this with decades of domain expertise in FSM consulting and proven capabilities in integrating GIS, ERP, EAM and IoT platforms.

Together, both companies aim to help enterprises in telecommunications, utilities and energy optimise field operations, enhance service agility and accelerate their digital transformation journeys.

“Channel partnerships are fundamental to continue Zinier’s global expansion, particularly as we accelerate growth across EMEA and APAC markets,” said Prateek Chakravarty, CEO, Zinier. “Cyient’s deep regional expertise and proven track record in asset-intensive industries enables us to deliver faster, more effective implementations that drive real business outcomes for our customers,” he added.

The joint go-to-market approach ensures end-to-end FSM modernization, from process design and data readiness to deployment, integration and long-term support.

“Zinier’s AI-driven FSM platform aligns seamlessly with Cyient’s commitment to driving measurable digital transformation for our clients,” said Prabhakar Shetty, Senior VP and Head Utilities & Geospatial Business, Cyient. “By combining our deep domain expertise with Zinier’s intelligent automation capabilities, we are empowering enterprises to build smarter, more agile and future-ready field operations that can scale with evolving industry demands,” he added.

The partnership is expected to accelerate digital transformation initiatives across key infrastructure industries, helping organisations unlock new levels of efficiency, visibility and customer satisfaction.